Terms and Conditions m96 casino — Rights, Responsibilities & Platform Rules

1 Introduction

These Terms and Conditions ("Agreement") constitute a legally binding contract between you as the user ("Member") and m96 casino ("Platform", "us"). By registering an account, making a deposit, or using any part of the m96 casino platform, you are deemed to have read, understood, and fully agreed to all provisions contained in this document.

M96 casino is an online casino and Sports Betting platform dedicated to meeting the entertainment needs of eligible players. We are committed to providing a safe, transparent, and responsible gaming environment for all our members in Malaysia.

2 Member Eligibility

To register and use the m96 casino platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years old at the time of registration and throughout the duration of your use of the platform.
• Residing in or accessing the platform from a jurisdiction that does not restrict or prohibit online gaming activity under local law.
• Not appearing on any list of individuals banned or restricted from participating in online gaming platforms.
• Registering in a personal capacity and not as a representative of any company, organisation, or third party.
• Not currently experiencing a gambling addiction or having been required to self-exclude from any gaming platform.

3 Account Registration

Each player is only permitted to hold one (1) active account at m96 casino. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts without prior notice.

• All information provided during registration must be accurate, complete, and current. This includes full name, date of birth, phone number, and email address.
• Players are solely responsible for keeping their profile information up to date whenever changes occur.
• Identity verification (KYC) is required before the first withdrawal and may be requested again at the discretion of m96 casino.
• Documents that may be requested for KYC include a national ID, passport, and proof of current address.
• Accounts that fail to complete the KYC process within the specified timeframe may be temporarily restricted until verification is complete.

The account holder's name must match the name on the payment method used. Payments to or from third parties are not permitted under any circumstances.

4 Deposits and Withdrawals

M96 casino supports a range of payment methods including local bank transfers and popular e-wallets in Malaysia. All financial transactions are processed through secure channels with 256-bit SSL encryption.

Regarding Deposits:

• The minimum deposit amount is as stated on the platform for each payment method.
• Deposits are typically credited to your account within minutes, subject to confirmation from the payment processor.
• M96 casino does not charge any processing fees for deposits, though payment service providers may apply their own charges.
• All deposits must be made from a payment method registered in the same name as the m96 casino account holder.

Regarding Withdrawals:

• Withdrawals are processed within 15 to 30 minutes for e-wallets and within 1 to 3 business days for bank transfers, once verification is complete.
• Withdrawals can only be made to the same payment method used for the deposit, except in specific circumstances approved by the support team.
• M96 casino reserves the right to request additional documents before processing withdrawals for fraud prevention and regulatory compliance purposes.
• Minimum and maximum withdrawal amounts are displayed on the platform and may vary depending on the selected payment method.

5 Bonuses & Promotions

M96 casino offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, weekly rebates, and special event promotions. All bonuses are subject to the specific terms and conditions set at the time of the offer.

• Each bonus carries a wagering (rollover) requirement that must be met before bonus funds can be converted to withdrawable cash.
• Wagering requirements are typically expressed as a multiplier (e.g., 20x), meaning the bonus amount must be wagered that number of times.
• Not all games contribute equally toward bonus wagering requirements. Slots typically contribute 100%, while table games may contribute a lower percentage.
• Bonuses are non-transferable between accounts and are only valid for the account that received the offer.
• M96 casino reserves the right to withdraw any bonus if an attempt to abuse the promotions system is detected.
• Each player is entitled to claim the welcome bonus once only. Registering a new account to claim the welcome bonus again is a violation of these terms.

6 Game Rules

All games offered at m96 casino operate using a verified and audited random number generator (RNG) to ensure fairness and transparency. All game outcomes are final once a round is completed.

• Players must understand the rules of each game before starting a session. Unfamiliarity with the rules is not grounds for disputing game outcomes.
• In the event of a technical disruption during gameplay, m96 casino will refund affected bets based on valid system records.
• Winnings resulting from technical or software errors are void and will not be paid out. m96 casino reserves the right to void any related transactions.
• Minimum and maximum bet limits for each game are displayed within the respective game interface.
• For Live Casino, players are expected to treat dealers and staff with courtesy. Abusive language or misconduct will not be tolerated.

7 Prohibited Activities

Players are prohibited from engaging in any of the following activities on the m96 casino platform. Violation of any of these provisions may result in immediate account suspension or closure, and forfeiture of all existing balances.

• Use of automated software or bots to play, place bets, or access the platform without genuine human authorization.
• Collusion with other players to manipulate game outcomes or exploit the payment system.
• Money laundering or using the platform for any illegal financial activity.
• Exploiting bugs or system errors in any game or on the platform for unfair advantage. Any bugs discovered must be reported to customer support immediately.
• Registering multiple accounts for the purpose of obtaining duplicate bonuses or circumventing any restrictions imposed on a previous account.
• Sharing login credentials with others or allowing any third party to access your account.

8 Privacy and Data Protection

M96 casino takes the protection of all members' personal data seriously. All information collected during registration and platform use is managed in accordance with our separate Privacy Policy.

• Your personal data will not be sold or shared with third parties without your consent, except as required by law or to process your financial transactions.
• M96 casino uses 256-bit SSL encryption technology to protect all data transmitted between your device and our servers.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.
• Cookies are used on the platform to enhance the user experience and are not used for data collection without consent.

For full details on how we handle your personal data, please refer to Privacy Policy m96 casino.

9 Account Closure and Suspension

Accounts at m96 casino may be closed or suspended in two ways — at the member's own request, or at m96 casino's discretion due to a breach of terms.

Closure by Member Request:

• Players may request account closure at any time by contacting our customer support team.
• Before an account is closed, all active bonus wagering requirements must be completed or the bonus balance will be forfeited.
• Valid cash balances will be processed for withdrawal once all verification checks are complete.

Closure by m96 casino:

• M96 casino reserves the right to close or suspend an account without notice if there is evidence or reasonable suspicion of fraud, breach of terms, or illegal activity.
• In cases of proven fraud, all account balances may be forfeited and legal action may be pursued.

10 Liability Limits

M96 casino will not be liable for any losses arising from circumstances beyond our control, including but not limited to technical outages, internet disruptions, or outcomes generated by a correctly functioning RNG system.

• The m96 casino platform is provided "as is" and we do not guarantee that the service will always be error-free or operate without interruption.
• M96 casino's maximum liability to any member in any claim is limited to the total deposits made by that member within the 30 days preceding the claim.
• M96 casino is not liable for any indirect, incidental, or consequential losses arising from the use of or inability to use our platform.

11 Responsible Gaming

M96 casino is committed to responsible gaming. We provide a range of tools and resources to help players manage their gaming activity in a healthy way.

• Players can set daily or weekly deposit limits, wagering limits, and loss limits through their account settings.
• A temporary break option (self-exclusion) is available for players who need time away from gaming activity, ranging from 24 hours to 6 months.
• M96 casino will not send any marketing promotions to players who are currently under a self-exclusion period.
• If you are concerned about your own gaming habits or those of a loved one, please visit our Responsible Gaming for information and support resources.

12 Amendments and Enforcement

M96 casino reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform.

• Players will be notified of material changes via in-platform notifications or their registered email.
• Continued use of the m96 casino platform following any amendments constitutes acceptance of the revised terms.
• It is the player's responsibility to review this Terms and Conditions page periodically to stay informed of the latest version.
• These Terms and Conditions are governed by applicable law and any disputes will be resolved through channels designated by m96 casino.

If you have any questions regarding these Terms and Conditions, please contact the m96 casino customer support team, available 24 hours a day, 7 days a week via live chat on the platform.